If you prefer smaller group sizes, not feeling like you are being herded from A to B and experiencing more authentic excursions led by locals than booking an independent cruise excursion is the choice for you. Generally, prices will be 10-40% cheaper than booking through the cruise lines, but most people find the real value comes in the smaller, more intimate experience.

We allow cancellations up until 24 hours before your schedule tour departure time for most tours. There are no refunds issued for cancellations inside of 24 hours. Any tours requiring 48 hour cancellation will be cleary noted in the tour description.

If the tour you are interested in is not showing availability on our website, please contact us to speak with an agent as we may still be able to accommodate you.

Here in Belize City, you will take a tender from your ship and arrive at Fort Street Tourism Village. The excursions we offer cruise guests will include transportation and your guide will meet you here at Tourism Village. More details in your confirmation email and voucher.

We recommend booking as far in advance as possible for your Belize excursion. First, there is limited availability and some excursions sell out quickly. Second, there is really no downside. Cancel up to 24 hours in advance for free and only pay 5% with Book Now, Pay Later.

Shark Ray Alley is an area near Hol Chan Marine Reserve where snorkelers or boat spectators can see and swim with schools of nurse sharks. It is a very unique experience and a good chance to get close and personal with these beautiful animals.

Yes, unlike other countries that have Mayan ruins, you are able to climb most of the structures in Belize’s ruin sites. For example, you can climb right to the top of the Caracol pyramid, a huge structure with great views from the top. You are also able to climb the main pyramid, called El Castillo, at the Xunantunich ruins.

Due to safety regulations, many of our tours are strict on the requirements. There are some exceptions, so please make sure to speak with an agent about the tour you are interested in.

Many of our tours provide food, ranging from light snacks to feasts. These details are mentioned on the individual tour pages. Additionally, many can accommodate dietary restrictions, but make sure to let us know ahead of time. Check out our tours that focus on local food & drinks!

Bad weather doesn’t alway mean a cancellation so if it’s raining or breezy, many tours can still go ahead. However, if the weather creates any danger or would ruin the experience, you’ll be contacted as soon as possible to reschedule or arrange a full refund.

We partner with top-rated tour operators that we get to know personally so that we can recommend the very best tours and independent shore excursions. This allows us to offer you great service and provide an unbiased decision around curating the very best things to do in the area.

The best way to reach us is by calling +1 (844) 450-1044 (Toll-Free, US & Canada) or Whatsapp at +1 (844) 450-1044 or emailing [email protected]. We try to respond to all messages within 24 - 48 hours.

Once you have booked your tour and we have received all of the necessary information from you, you will be emailed a confirmation with a voucher attached. The voucher is what you need to print and take with you, or have pulled up on your phone, as it contains your detailed meeting instructions. If you have not received a confirmation email, please make sure that we have received all of the necessary information from you. Many tours require additional sizing information before we can officially confirm the booking. For these tours, submitting payment does not confirm your booking, we need all of the necessary information before we can book your tour. Please log into your account or contact us to finalize these details. If you have submitted the required information and still have not received this confirmation, please contact us.

Our tours operate rain or shine. The wet season typically takes place during May - October and rain can quickly come and go throughout the day. Always be prepared for rain!With that said, safety is our guide’s first priority and if weather conditions are unsafe, the trip will be canceled and we will provide a refund. This typically only happens with boat tours and we will notify as quickly as we can when we suspect a tour may be canceled due to weather.

When a tour is canceled due to weather, your guide will contact you via cell phone. If they are not able to reach you, they will be at the meeting location to inform you that the tour cannot operate due to weather conditions. Our tour operators notify us within 24 hours of the tour being canceled, at which time we issue the refund. The refund can take 5-10 days to show up on your credit card statement.

You bet! We're happy to offer up to a 10% discount when you book 2, 3, 4+ tours with us on your cruise or destination vacation. Please email us to get your multi-tour discount.

The Book Now, Pay Later option requires a 5% non-refundable deposit at the time of booking. You will see this option during checkout. The remaining balance is automatically processed two days before the date of the first tour on your invoice. You will receive an email reminding you of this payment five days beforehand. You must contact us before this date if you need to update your payment method. If your card is declined, your reservation will be canceled.

We require payment at the time of booking and do not accept cash. We accept all credit cards including American Express.

Your driver and guides do appreciate tips if they have provided an excellent service. This is entirely up to you.

Yes, if your cruise doesn't come to port or an excursion is cancelled due to weather you will receive a refund.